Connectwise Automate
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What is ConnectWise Automate?
The industry-leading Remote Monitoring and Management (RMM) platform that transforms how IT service providers manage and monitor their clients’ infrastructure.
Complete IT Infrastructure Management
ConnectWise Automate is a comprehensive RMM solution that provides real-time monitoring, automated maintenance, and proactive management of IT environments. From servers and workstations to network devices and applications, Automate gives you complete visibility and control.
With powerful automation capabilities, customizable scripting, and integrated patch management, Automate helps MSPs deliver exceptional service while reducing operational overhead and increasing profitability.
Key Benefits:
- 24/7 automated monitoring and alerting
- Proactive maintenance and issue resolution
- Centralized patch management
- Custom automation workflows
- Comprehensive reporting and analytics

Powerful Features
Discover the comprehensive capabilities that make ConnectWise Automate the preferred choice for IT professionals worldwide.
Real-Time Monitoring
Monitor servers, workstations, and network devices 24/7 with customizable alerts and thresholds for proactive issue detection.
Intelligent Automation
Create powerful automation workflows to handle routine tasks, maintenance, and remediation without manual intervention.
Patch Management
Automate Windows and third-party application updates with approval workflows and maintenance windows.
Remote Access
Integrated remote control capabilities for quick troubleshooting and support without additional tools.
Advanced Reporting
Generate comprehensive reports on system health, performance metrics, and maintenance activities.
Custom Scripting
Develop custom scripts and automation using PowerShell, batch files, and Automate’s built-in scripting engine.
Our Implementation Process
A structured 8-phase approach ensuring successful deployment and optimization of your ConnectWise Automate environment.
Agent Setup
Configure and deploy monitoring agents across your infrastructure with proper security settings and network configurations.
Monitoring Setup
Establish comprehensive monitoring systems with custom alerts, dashboards, and service level configurations.
Automation
Create custom automation workflows, groups, and scheduled tasks to streamline your operations.
Patch Management
Configure automated patching policies, approval workflows, and maintenance schedules for your systems.
Reporting
Set up comprehensive reporting systems, dashboards, and maintenance procedures for ongoing management.
Basic Scripting
Introduction to script creation, debugging tools, and automation capabilities within the platform.
Integrations
Configure connections with remote access tools, PSA systems, and other third-party applications.
Optimization
Fine-tune monitoring alerts, review ticket workflows, and optimize system performance.
Why Choose Cinti.com?
We are certified ConnectWise Automate experts with years of experience helping MSPs maximize their RMM investment.
Certified Experts
Our team holds advanced ConnectWise certifications and extensive real-world experience.
Rapid Deployment
Get up and running quickly with our streamlined implementation methodology.
Custom Configuration
Tailored setup based on your specific business requirements and workflows.
Comprehensive Training
Ensure your team is fully equipped to leverage all of Automate’s capabilities.
Ongoing Support
Continued assistance and optimization recommendations post-implementation.
Best Practices
Implementation follows industry best practices and proven methodologies.