What is ConnectWise Automate?

The industry-leading Remote Monitoring and Management (RMM) platform that transforms how IT service providers manage and monitor their clients’ infrastructure.

Complete IT Infrastructure Management

ConnectWise Automate is a comprehensive RMM solution that provides real-time monitoring, automated maintenance, and proactive management of IT environments. From servers and workstations to network devices and applications, Automate gives you complete visibility and control.

With powerful automation capabilities, customizable scripting, and integrated patch management, Automate helps MSPs deliver exceptional service while reducing operational overhead and increasing profitability.

Key Benefits:

  • 24/7 automated monitoring and alerting
  • Proactive maintenance and issue resolution
  • Centralized patch management
  • Custom automation workflows
  • Comprehensive reporting and analytics
ConnectWise Automate Dashboard

Powerful Features

Discover the comprehensive capabilities that make ConnectWise Automate the preferred choice for IT professionals worldwide.

Real-Time Monitoring

Monitor servers, workstations, and network devices 24/7 with customizable alerts and thresholds for proactive issue detection.

Intelligent Automation

Create powerful automation workflows to handle routine tasks, maintenance, and remediation without manual intervention.

Patch Management

Automate Windows and third-party application updates with approval workflows and maintenance windows.

Remote Access

Integrated remote control capabilities for quick troubleshooting and support without additional tools.

Advanced Reporting

Generate comprehensive reports on system health, performance metrics, and maintenance activities.

Custom Scripting

Develop custom scripts and automation using PowerShell, batch files, and Automate’s built-in scripting engine.

Our Implementation Process

A structured 8-phase approach ensuring successful deployment and optimization of your ConnectWise Automate environment.

01

Agent Setup

Configure and deploy monitoring agents across your infrastructure with proper security settings and network configurations.

02

Monitoring Setup

Establish comprehensive monitoring systems with custom alerts, dashboards, and service level configurations.

03

Automation

Create custom automation workflows, groups, and scheduled tasks to streamline your operations.

04

Patch Management

Configure automated patching policies, approval workflows, and maintenance schedules for your systems.

05

Reporting

Set up comprehensive reporting systems, dashboards, and maintenance procedures for ongoing management.

06

Basic Scripting

Introduction to script creation, debugging tools, and automation capabilities within the platform.

07

Integrations

Configure connections with remote access tools, PSA systems, and other third-party applications.

08

Optimization

Fine-tune monitoring alerts, review ticket workflows, and optimize system performance.

Why Choose Cinti.com?

We are certified ConnectWise Automate experts with years of experience helping MSPs maximize their RMM investment.

Certified Experts

Our team holds advanced ConnectWise certifications and extensive real-world experience.

Rapid Deployment

Get up and running quickly with our streamlined implementation methodology.

Custom Configuration

Tailored setup based on your specific business requirements and workflows.

Comprehensive Training

Ensure your team is fully equipped to leverage all of Automate’s capabilities.

Ongoing Support

Continued assistance and optimization recommendations post-implementation.

Best Practices

Implementation follows industry best practices and proven methodologies.