ConnectWise ITBoost
What is ITBoost?
A comprehensive IT documentation and network management platform that automates discovery, documentation, and monitoring of your clients' IT infrastructure.
Automated IT Documentation & Management
ITBoost revolutionizes IT documentation by automatically discovering, documenting, and monitoring network infrastructure, applications, and configurations across your client environments.
The platform provides real-time visibility into IT assets, automates documentation updates, and integrates with your PSA system to streamline service delivery and support operations.
Core Capabilities:
- Automated network discovery and mapping
- Real-time IT asset documentation
- Configuration management and change tracking
- Password and credential management
- Client portal with branded documentation
- PSA integration for seamless workflows
Core Features & Benefits
Comprehensive IT documentation and management tools designed to streamline your service delivery and improve client satisfaction.
Network Discovery
Automated network discovery and mapping with real-time updates, device identification, and topology visualization.
Auto Documentation
Automatically generate and maintain comprehensive IT documentation with configuration details, asset inventories, and system specifications.
Password Management
Secure password and credential management with encrypted storage, access controls, and integration with documentation.
Real-Time Monitoring
Continuous monitoring of network devices and services with alerting, performance tracking, and availability reporting.
Client Portals
Branded client portals providing access to their IT documentation, network maps, and system information.
PSA Integration
Seamless integration with ConnectWise Manage and other PSA platforms for automated ticket creation and asset synchronization.
Our Implementation Process
A systematic approach that ensures comprehensive IT documentation and monitoring capabilities across all your client environments.
Environment Assessment
Comprehensive review of client networks, existing documentation, and requirements to design the optimal ITBoost deployment strategy.
Network Discovery Setup
Configure automated network discovery tools and agents across client environments with proper security and access controls.
Documentation Configuration
Set up automated documentation templates, asset categorization, and information collection processes for comprehensive coverage.
Monitoring & Alerting
Configure monitoring policies, alert thresholds, and notification workflows to ensure proactive issue identification.
Client Portal Setup
Create branded client portals with customized access levels, documentation views, and reporting capabilities.
Training & Optimization
Comprehensive team training on ITBoost features, best practices, and ongoing optimization for maximum value.
Why Choose Cinti for ITBoost Implementation?
Our expertise ensures your IT documentation platform delivers comprehensive visibility and streamlined service delivery.
Network Specialists
Deep expertise in network infrastructure, documentation best practices, and automated discovery technologies.
Security Focus
Comprehensive security implementation with proper access controls, encryption, and compliance considerations.
Rapid Deployment
Efficient implementation process that gets your documentation platform operational quickly across multiple client environments.
Team Training
Comprehensive training programs to ensure your team can effectively use ITBoost for improved service delivery.
Ongoing Support
Continuous support and optimization services to help you maximize the value of your documentation platform.
Process Improvement
Proven methodologies for improving service delivery efficiency through better documentation and visibility.