CrushBank AI
CrushBank AI Solutions
As an authorized CrushBank partner, Cinti helps you implement and optimize CrushBank's award-winning AI platform that transforms IT support through intelligent knowledge management and conversational search.
Get CrushBank SolutionsCrushBank AI Platform Features
CrushBank revolutionizes how MSPs and IT teams access information through AI-powered conversational search and intelligent automation, built on IBM watsonx technology.
Conversational Search
Easy-to-use chat interface that provides precise, context-specific answers from your organization's data sources with links to source files.
Private Data Lake
Centralizes all your scattered data sources into one secure, searchable repository while preserving access controls and security.
AI-Driven Automations
Build custom automations, AI models, and data classifications using your own data to streamline workflows and processes.
SmartClassifier
Automatically categorizes and classifies tickets, improving workflow efficiency and enabling better resource allocation.
Multi-Platform Access
Available through Microsoft Teams, Slack, and web app, providing seamless access from tools your team already uses.
Escalation Reduction
Reduces escalations by up to 40% and decreases ticket resolution time by 20% through intelligent knowledge delivery.
How CrushBank Works
CrushBank's AI platform transforms your scattered data into actionable insights through a proven implementation process.
Data Integration
CrushBank connects to your existing systems and creates a centralized private data lake from all your data sources.
AI Processing
IBM watsonx AI technology processes and understands your data, creating intelligent connections and insights.
Conversational Interface
Users interact through natural language chat to get instant, accurate answers with source links and context.
Ongoing Optimization
CrushBank continuously learns and improves, with Cinti providing ongoing support and optimization services.
Why Partner with Cinti for CrushBank
As an authorized CrushBank partner, Cinti provides expert implementation, training, and ongoing support to maximize your investment.
Expert CrushBank Implementation
Cinti's certified team ensures successful CrushBank deployment with comprehensive implementation, training, and ongoing optimization services.
- Certified CrushBank implementation specialists
- Custom data integration and configuration
- Comprehensive user training and adoption support
- Ongoing optimization and performance tuning
- Direct access to CrushBank expertise through Cinti
- Integration with your existing ConnectWise environment
- Change management and user adoption strategies
- Continuous support and system monitoring
Trusted Partnership
Authorized CrushBank partner with deep expertise in AI implementation and MSP operations optimization.
CrushBank Use Cases
Discover how CrushBank transforms IT support operations across different business scenarios and departments.
Helpdesk Support
Level 1 technicians get instant access to solutions for common issues, improving resolution rates and customer satisfaction.
New Employee Training
Accelerate onboarding with AI-guided learning that provides contextual knowledge and best practices on demand.
Complex Troubleshooting
Senior technicians access historical solutions and expert knowledge for complex technical challenges.
Documentation Management
Automatically organize and update documentation, ensuring information stays current and accessible.
Knowledge Sharing
Capture and share expertise across teams, preventing knowledge silos and improving collaboration.
Performance Optimization
Identify knowledge gaps and training opportunities through detailed analytics and usage patterns.
Ready to Implement CrushBank?
Partner with Cinti to implement CrushBank's award-winning AI platform and transform your IT support operations.
Schedule Demo